Frequently Asked Questions
Have questions about shopping with us? We've got you covered! Below are answers to some common questions about our products, services, and online ordering experience. If you need more help, feel free to reach out.
Do you offer daily deals or discounts?
We have sales on products all the time but we don't have set days or times when we offer broad discounts — and here’s why. Unlike some shops that mark prices up just to mark them “down,” we keep our pricing honest from the jump. No gimmicks, no games. We focus on offering consistently fair prices across the board, every day.
That said, our product sales are usually updated each week and based on a number of factors. Ask one of our knowledgeable sales associates about special offerings on products you are looking for next time you come by the store!
How can I place an order online?
Placing an order online is simple. Just browse our product catalog, add your favorites to the cart, and proceed to checkout. Once your order is confirmed, you'll receive a notification with pickup instructions. If you place an order for delivery you'll recive a confirmation email and a phonecall from in-store staff with an ETA for you delivery time
What if I’m unsure what to buy?
No worries! Whether you shop online or in-store, our expert team is happy to assist you; It all depends on what kind of experience you’re after — and we’re here to help you figure that out. Whether you want something relaxing, energizing, balanced, or totally new, our team can guide you.
We base our suggestions on products we actually tried and won't tell you everything is "awesome", if we don't like it we will honestly tell you.
You can also shop by type (Sativa, Indica, Hybrid) or format - like pre-rolls, vapes, edibles, or flower. Not sure where to start? Ask us in-store or check out staff picks.
How do I know what's in stock?
Our online menu is updated in real-time to reflect our current inventory. If a product is sold out, it will be clearly marked or removed from the selection. If your favourite product is missing, give is a call or send an email requesting the item and will order it in ASAP.
What are your delivery areas and fees?
We have 3 delivery zones:
Zone 1: $5.00 fee
Zone 2: $7.00 fee
Zone 3: $9.00 fee
It's all based on distance from the store and time to destination.
Here is a map of the zones. If your address falls outside our 3 delivery zones feel free to call us to see if we can make a special delivery for you.
