Job Opportunities

Closing Shift Supervisor

Job Description

  • Full Time Position
  • Oversee retail operations from afternoon to late evening performing all closing duties
  • Develop team environment with staff, delegate tasks and following up on execution of individual staff responsibilities
  • Ensure exceptional customer service and retail experience to a broad range of customer types in a highly consultative sales environment including assisting staff with sales
  • Coach and foster staff product knowledge, operational competency and sales skills
  • Managing all product returns, discounts and customer credit
  • Ensure all monies are reconciled accurately and product levels are sufficient for next shift
  • Confirming daily shift hours of staff, including late starts, no shows and unexpected staff absences
  • Provide various performance reports to management and attend all staff training
  • Build and maintain cannabis knowledge and stay current with industry research and trends
  • Provide accurate product information to customers and assists them throughout their visits, demonstrating knowledge of product selection, suitability, information, technical and general product types
  • Ensure the retail environment is clean, welcoming, well stocked and professional in appearance with strategically placed displays to ensure exceptional customer experience
  • Can operate point-of-sale devices, organize product displays and train other store staff as required

Your Background

  • We prefer you have a passion for cannabis, excellent communication skills, positive energy and a willingness to learn, train others, and achieve results.
  • Accountability: Whether it is showing up for your shift rested and ready to engage with customers, knowing the product you are selling or performing tasks well, we expect every member of our team to have a deep sense of accountability
  • Cooperation: Respect from team members comes from a willingness to cooperate with others particularly when it’s crunch time
  • Communication: We encourage feedback in the pursuit of providing optimal service to our patrons and we do our best to reward those who have our back

Your Qualifications

  • BC Selling It Right Certificate
  • Previous experience in the cannabis industry and cannabis specific accreditations is a plus but not necessary.
  • Cannabis knowledge and experienced consumption is a must.
  • Language: English. Fluency in other languages, including Mandarin, an asset.
  • Job Types: Full-time, Part-time, Permanent
  • Salary: $20.00-$24.00 per hour – Promotion to Manager position potential
  • COVID-19 considerations:
    To keep our staff as safe as possible we provide masks, social distancing markers and other sanitation supplies.

Interested in this position?

If you’re interested in applying for this position, please click the button below to contact us.

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